Information
Last Updated: 9 July 2025
This page informs you of our policies regarding the collection, use, and protection of your personal information.
Information Collection and Use
At Luminique Regen Skin & Hair Clinic, we collect and use your information to provide you with safe, personalized, and effective care.
What We Collect:
Personal Details: Name, age, contact information (phone, email, address).
Health Information: Medical history, skin/hair conditions, allergies, medications, and clinical “before and after” photos taken with your consent.
Service & Payment History: Records of your treatments and billing details.
How We Use It: Your information is used to design and deliver your treatment plan, schedule appointments, process payments, and maintain accurate medical records as required by law. We may send you marketing communications unless you opt-out. We do not sell or trade your data.
Data Sharing & Retention: We do not share your information except as required by law or with your consent. Your data is retained for as long as necessary to provide our services and comply with our professional and legal obligations.
Log data
Like many websites, we may collect information that your browser sends whenever you visit our site (“Log Data”). This may include information such as your computer’s Internet Protocol (IP) address, browser type, the pages you visit, and other statistics used to improve our service.
Cookies
Cookies are small files stored on your device that help our website function effectively. We use cookies to enhance your Browser experience and analyse site traffic. You can instruct your browser to refuse cookies, but this may prevent you from using some portions of our website.
Security
The security of your data is a top priority. We have implemented robust physical, electronic, and procedural safeguards to protect your personal and medical information from unauthorized access, alteration, or disclosure.
External links
Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to their site. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites or services.
Changes
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.
Contact us
If you have any questions about this policy or wish to exercise your rights regarding your personal data (such as accessing, correcting, or requesting erasure), please contact us through the “Contact” page.